For lunch and evenings

Calls after six,
answered and on the scheduleEvening calls answered, with a visit booked

FlossBooked is a dental AI receptionist for US practices: it picks up the second line, the lunch hour and the evening, books the visit, and connects other callers with your front desk.

Request a demo Listen to a test call with us

Upfront that it's AI
English and Spanish

FlossBooked's inbox with the AI receptionist's 8:15 p.m. call from Esperanza Lugo, a new patient exam booked in Spanish for Thursday at 8:00 with Dr. Mehta.

Live in 14 daysMonth to month, no setup fee

Picks up on your practice's number
Transfers to your desk
Books the visit
Site chat and texts
No clinical advice given
Picks up on your practice's number
Transfers to your desk
Books the visit
Site chat and texts
No clinical advice given

Second line, lunch, evenings

Line one stays with your front desk

Request a demo

You pick the moments it covers: both lines busy, lunch from 12:30 to 1:30, and every evening after six. It greets callers in your practice's name, says up front that it's AI, and hands what it can't book over.

Lunch calls wait for a callback

Before FlossBooked: a phone's recent calls with six missed during the lunch hour, beside the closed-for-lunch greeting that asks callers to leave a message.

Where it replies

Calls, texts and site chat

Patients reach it by calling, texting the office or opening the chat on your site.

FlossBooked AI receptionist setup: when it picks up the overflow, and the answers it gives callers about new patient exams, kids, emergencies and hours before offering times.

A call rolls over when your desk is busy or closed. It answers questions about hours, visit types and new patient exams, then offers times.

How it's run

Every answer is scripted with your office manager

Owners worry about calls that end with nothing booked. Before launch, our team scripts every answer and places test calls.

Hand-offs
Passes calls to your desk with the reason
During office hours, a caller who asks for a person, or needs more than it can answer, is put through to the desk with the reason. After hours, it takes the details for the morning.
- Transfers happen during the call, not after a callback
- Morning summaries list who called and what they wanted
Our setup
Written from your practice's details
We write its answers from your hours, your dentists, your visit types and what you offer, like implants and aligners. Then we make test calls in your practice's name until each one books correctly.
- You approve the greeting and the answers it gives before launch
- New hours or dentists go into its answers that week
Every call
Read any call in seconds
Every call is saved in full, with a few lines saying what the patient wanted. Unbooked calls go on the desk's callback list.
- The summary sits on the patient's record, next to every text, form and booking on file
- Your front desk calls them back from the patient's record

Also included

Each office's own hours and dentists
Suggested text replies
Transcript of every call
Rules for which calls it takes
A greeting you approve first
Spanish on calls

Next morning

What your desk finds at 7:45 the next day

Dale Hutchins phones the office late Tuesday about replacing a missing tooth. When your front desk logs in, Dale's record shows the call summary, the implant consult booked for Thursday and the full transcript, and the inbox has the confirmation text that went out.

Browse the software

Dale Hutchins’ patient record the morning after his late call, with the AI receptionist’s call summary, Thursday’s implant consult, the full transcript and the confirmation text.

Dale Hutchins Implant question, consult Thursday 10 a.m., transcript saved.

After-hours call

Connected to

Hear it handle your office's real questions

Send us your hours, your visit types and the five questions your desk hears most. On the demo you hear it handle each one. Every plan carries the whole thing, starting at $97 a month.

Request a demo

Office manager on a video call at her desk, going over her phones, website and ads.

A FlossBooked notice saying the AI receptionist answered a caller asking if the office is open Saturday, on the first ring.

After hours, covered

Dr. Nathan P.Owner dentist, Cedar Hill
After 9 p.m.consults booked
Implant calls after 9 p.m. used to be voicemails we returned at noon. Now they're consults on the schedule by morning.
Lucia M.Front desk lead, Brightwater
Line threepicked up
Both lines ringing at checkout used to mean a hang-up. Now the third caller gets helped and booked.
Dr. Andre K.Associate dentist, Elmwood
Straight to usif urgent
A patient described swelling at night, and the call went straight to our emergency line. That's what I wanted.
Tanya R.Office manager, Maple Grove
Every answerapproved by us first
Their team wrote its answers from our hours, our dentists and our visit types. We approved every line before launch.
Marco S.Hygienist, Northgate
In Spanishcleanings booked
Our Spanish-speaking patients once waited for my callback. Now they book their cleanings in Spanish, even at night.
Jordan L.Operations director, four offices
Lunch hourcovered, all four
Each office's version knows its own hours and dentists. Lunch calls at all four get picked up.

Common questions

Before it answers your phones

Try a word like Spanish, transfer or booking.

6 questions

Will patients know they're talking to an AI?

Yes. On every call it opens by naming itself your practice's AI assistant, and a person is one request away.

Do we still need receptionists?

Yes. Your front desk picks up first, as it does today. This covers the second line, lunch and evenings, then hands back whatever it can't book.

Can a patient ask for a real person?

Yes. During office hours it puts the call through to your desk. After hours it takes a message, and the desk gets a summary to call back.

Will it book visits itself?

Yes, following your booking rules for each visit type. To move a visit, the patient gets the reschedule link by text.

What if a question stumps it?

It says so plainly, then transfers the caller to your desk or, after hours, takes a message. Your front desk gets the summary and the transcript in the inbox.

Will it give patients medical advice?

No. Clinical questions and urgent pain go to your emergency line or the desk.