Before the demo
The questions we hear before every demo
Search Dentrix, contract or HIPAA, or any word, to filter these answers.
6 questions
What is FlossBooked?
FlossBooked is front desk software, a website and new-patient marketing for US dental practices, from $97 a month.
Any contract or setup fee?
No. Month to month, no setup fee.
Does it sync with Dentrix?
Yes, both ways. Open Dental, Denticon, Curve, Eaglesoft, Dentrix and Dentrix Ascend all sync: bookings, forms, signed consents and plans, and payments reach the patient's record. You keep the practice software you have.
Who runs the ads and website?
We build the website and keep it online; your ad rep handles Google and Meta campaigns in accounts the practice owns.
Does the AI replace anyone?
No. Your desk still picks up first. The AI receptionist covers what they can't reach: line two, lunch, after six. It tells callers it's an AI assistant, books what it can, and the rest reach the desk as summaries.
Is patient information protected under HIPAA?
Yes. HIPAA-compliant forms, portal and messages, with a signed BAA.
Common topics
Another question?
Write to Lauren at sales@flossbooked.com about number porting, the website, your patient list or whatever this page missed.
Lauren PierceAccount manager
Request a demoHeard after switching
Dr. Nathan P.Owner dentist, Cedar Hill No contractfour months onMy only question was the contract. There isn't one, so we tried it, and four months on we're staying.
Lucia M.Front desk lead, Brightwater Summarieson every AI callThe AI takes the line I can't reach, then leaves me a summary of each call.
Dr. Andre K.Associate dentist, Elmwood No retypinginto DentrixBookings and signed consents show on the patient's record in Dentrix, and the desk stopped retyping forms.
Tanya R.Office manager, Maple Grove Oursthe ad accountsOur ad rep runs the Google campaigns, and the account itself is in the practice's name, not theirs.
Marco S.Hygienist, Northgate Signed BAAbefore launchThe first thing I asked was whether patient texts were safe. They had the signed BAA to us before we went live.
Jordan L.Operations director, four offices Four officesone reportAll four offices still use their own phone numbers and practice software, and one report from our account manager covers them.
Still weighing it up? Ask us on a call
Tell us which practice software you run, how big the team is and what marketing costs you this month. On the call we'll match a plan and show it running through a normal week.
